This Privacy Policy explains how Asater Still collects, uses, stores and shares personal information when you visit asaterstill.com, purchase an artwork, subscribe to the mailing list or contact us.

ABOUT US

Asater Still is the fine-art photography print platform of Daniel Asater Photography Services, a business registered in Dubai, United Arab Emirates, under licence number 1331808.

For the purposes of applicable data-protection law, Daniel Asater Photography Services is the controller of the personal information described in this policy.

Registered address: Dubai, United Arab Emirates
Email: info@asaterstill.com

INFORMATION WE COLLECT

We may collect the following categories of personal information:

Information you provide when placing an order:

• Full name
• Email address
• Telephone number
• Billing and delivery addresses
• Order details and purchase history
• Delivery instructions
• Correspondence relating to your order

Information you provide when contacting us:

• Name and email address
• Artwork title
• Enquiry type
• The contents of your message
• Any additional information you voluntarily provide

Information you provide when subscribing:

• Email address
• Subscription preferences
• Records of consent, confirmation and unsubscription

Information collected automatically:

• IP address
• Browser and device information
• Approximate location
• Pages visited and actions taken on the website
• Referral source
• Cookie and analytics information

PAYMENT INFORMATION

Payments are processed by third-party payment providers connected to the website.

Asater Still does not directly receive or store complete payment-card numbers. Payment providers may collect card details, billing information, transaction identifiers and information required to authenticate or process a payment.

Their handling of your information is governed by their respective privacy policies.

HOW WE USE PERSONAL INFORMATION

We may use personal information to:

• Process and confirm orders
• Arrange printing, packaging and delivery
• Provide order and tracking updates
• Respond to enquiries
• Manage cancellations, returns, refunds and damage claims
• Prevent fraud and protect the security of the website
• Maintain transaction, accounting and tax records
• Send newsletters where consent has been provided
• Understand how visitors use the website
• Improve the website, services and customer experience
• Comply with legal and regulatory obligations
• Establish, exercise or defend legal claims

LEGAL BASES FOR PROCESSING

Where applicable data-protection law requires a legal basis, we process personal information on one or more of the following grounds:

Performance of a contract

Processing is necessary to accept payment, produce an artwork, fulfil an order, arrange delivery, process a return or provide requested customer support.

Consent

We rely on consent when a visitor subscribes to marketing communications or accepts non-essential cookies. Consent may be withdrawn at any time.

Legal obligations

We may process and retain information where required for tax, accounting, fraud-prevention, regulatory or legal purposes.

Legitimate interests

We may process information where reasonably necessary to operate and improve the business, respond to enquiries, secure the website, prevent misuse and understand website performance, provided those interests do not override the individual’s rights and freedoms.

NEWSLETTERS AND MARKETING

Marketing emails are sent only where you have subscribed or where otherwise permitted by applicable law.

You may unsubscribe at any time by using the unsubscribe link in an email or by contacting info@asaterstill.com.

Unsubscribing from marketing does not prevent us from sending essential transactional communications relating to an order, delivery, refund or customer-service request.

HOW WE SHARE INFORMATION

We share personal information only where reasonably necessary to operate the website, fulfil orders or meet legal obligations.

Recipients may include:

Website provider

The website is hosted by Squarespace, which processes website, commerce, form, analytics and account information on our behalf.

Payment providers

Payment information is shared with the payment processor selected during checkout to authorise and complete the transaction.

Printing and fulfilment partners

The customer’s order details may be shared with the professional printing house responsible for producing, inspecting and packaging the artwork.

Delivery providers

Names, addresses, telephone numbers, email addresses and delivery information may be shared with DHL or another relevant carrier to deliver and track an order.

Professional advisers

Information may be shared with accountants, legal advisers, insurers or other professional service providers where necessary.

Authorities

Information may be disclosed where required by law, regulation, court order or a valid request from a competent authority.

We do not sell personal information for monetary payment.

INTERNATIONAL DATA TRANSFERS

Daniel Asater Photography Services is registered in the United Arab Emirates, and the website may be accessed by customers in other countries.

Personal information may therefore be processed in or transferred between the United Arab Emirates, the European Economic Area, the United States and other countries in which our service providers operate.

Where required by applicable law, reasonable measures are used to protect personal information during international transfers. These may include contractual safeguards, adequacy decisions or other recognised transfer mechanisms used by the relevant service provider.

COOKIES

Asaterstill.com uses cookies and similar technologies to operate the website, remember visitor preferences, support checkout, maintain security and understand website activity.

Some cookies are necessary for the website to function. Other cookies, such as analytics or marketing cookies, should be used only with the visitor’s consent where required.

Visitors can manage non-essential cookies through the cookie-consent banner or their browser settings. Disabling necessary cookies may affect checkout or other website functions.

More information about cookies used by the website may be available through the site’s cookie-preference panel.

ANALYTICS

The website may use analytics tools provided by Squarespace or connected service providers.

These tools may collect information such as IP address, device type, browser, approximate location, referral source, pages viewed and interactions with the website.

Analytics information is used to understand website performance and improve visitor experience. Where required, non-essential analytics will operate only after consent has been provided.

DATA RETENTION

Personal information is retained only for as long as reasonably necessary for the purpose for which it was collected.

Generally:

• Order and transaction records are retained for as long as required by applicable accounting, tax and legal obligations.
• Customer-service and enquiry correspondence may be retained while an enquiry is active and for a reasonable period afterwards.
• Newsletter information is retained until the subscriber unsubscribes or the mailing list is discontinued.
• Damage, refund and dispute records may be retained for as long as necessary to resolve the matter and establish or defend legal claims.
• Cookie and analytics information is retained according to the settings and retention periods of the relevant service provider.

Some information may be retained for longer where required by law or in connection with an actual or anticipated legal claim.

DATA SECURITY

Reasonable administrative, organisational and technical measures are used to protect personal information against loss, misuse, unauthorised access, alteration or disclosure.

However, no online transmission or storage system can be guaranteed to be completely secure. Visitors should take appropriate care when communicating information online.

YOUR RIGHTS

Depending on where you live and the law applicable to you, you may have the right to:

• Request access to your personal information
• Request correction of inaccurate or incomplete information
• Request deletion of your information
• Request restriction of processing
• Object to certain processing
• Receive certain information in a portable format
• Withdraw consent at any time
• Object to direct marketing
• Lodge a complaint with an appropriate data-protection authority

These rights may be subject to exceptions, including where information must be retained to comply with legal obligations or establish, exercise or defend legal claims.

To exercise a privacy right, contact info@asaterstill.com. We may request reasonable information to verify your identity before responding.

EUROPEAN VISITORS

Visitors in the European Economic Area may have rights under the General Data Protection Regulation and applicable national data-protection law.

You may lodge a complaint with the data-protection authority in the country where you live or work if you believe your information has been processed unlawfully.

We encourage you to contact info@asaterstill.com first so that we have an opportunity to address your concern.

CHILDREN

The website and its products are not directed specifically at children, and we do not knowingly collect personal information from children without appropriate authorisation.

If you believe that a child has provided personal information without the necessary consent, contact info@asaterstill.com.

THIRD-PARTY LINKS

The website may contain links to third-party websites, including social-media platforms.

Asater Still is not responsible for the privacy practices, security or content of external websites. Visitors should review the privacy policy of any third-party website they access.

CHANGES TO THIS POLICY

This Privacy Policy may be updated periodically to reflect changes to the website, service providers, business practices or legal requirements.

The updated version will be published on this page with a revised “Last updated” date.

CONTACT

For questions about this Privacy Policy or the handling of your personal information, contact:

Daniel Asater Photography Services
Licence number: 1331808
Dubai, United Arab Emirates
info@asaterstill.com

Last updated: September 2026